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How Do I Make an Appointment?

Following feedback from our patients, we now book all GP appointments up to 2 weeks in advance. We will try and give you an appointment with the doctor of your choice but there will be times when this is not possible, and we ask for your co-operation. We also run a “Sit and Wait Surgery” each Monday morning.

Emergencies that need to be dealt with on the day will be seen by the Duty Doctor.  For these appointments you will be offered the next available time.

Please phone or call at the reception desk to make an appointment. Please make a separate appointment for each person. Your appointment is for 10 minutes so if you have a number of problems, you may be asked to return to deal with the less important ones on another occasion. We try to keep to appointment times, but the doctor may occasionally be called out to emergencies. Please be patient and understanding.

Do inform us if you are unable to attend your appointment. You can do this by leaving a message on the cancellation line (583465 Option 2 at Imperial Road).

Text message appointment reminders are now being sent. If you wish to be reminded about your appointment, please let reception know.

Wheelchair access to the building is via a ramp near the front entrance.

NHS England Extended Access

We are pleased to announce that we will be taking part in the NHS Extended Access to GP Services and are therefore able to offer appointments every Monday evening until 8pm, plus additional evening appointments on Friday evenings, as well as Saturday and Sunday mornings. For information regarding the hours available and on how to book please click on the link -

Patient AccessBook Appointments Online with Patient Access


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