Helen Fray – Care Co-ordinator
The receptionists ease the flow of patients to the doctors and keep the practice running smoothly. They are here to help you. For example they can give you the results of laboratory tests and can arrange transport for hospital appointments.
Sometimes they may need to ask for further details. They are not being nosey and are bound by the same rules of confidentiality as the doctors and nurses.
They do a difficult and demanding job and are working under pressure so please be understanding.