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Practice Management

Martin Donohoe

Partnership Manager Matlock and Ashover

Nicola Vardy

Assistant Practice Manager - Matlock

Elizabeth Banner (f)

Practice Manager - Ashover

Responsible for the daily administration of the practice, Mr Donohoe will answer any enquiries about non-medical aspects of the practice. The practice manager is the person to whom any complaints or suggestions should be directed and NOT the doctor.

Reception

Barbara Kent
Andrea Batterley
Tracey Macdonald
Michelle Creasey
Deborah Hirstwood
Hayley Murphy
Karen Goodall

Secretaries

Sandra West

Michelle Vardy

Jayne Waterfall

Joanne Gordon

Helen Fray – Care Co-ordinator


The receptionists ease the flow of patients to the doctors and keep the practice running smoothly. They are here to help you. For example they can give you the results of laboratory tests and can arrange transport for hospital appointments.

Sometimes they may need to ask for further details. They are not being nosey and are bound by the same rules of confidentiality as the doctors and nurses.

They do a difficult and demanding job and are working under pressure so please be understanding.

 
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