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Notice to Patients

Local Patient Survey

Annual Patient Survey

Coronavirus Update 

The NHS in Derbyshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland Cambodia, China, Hong Kong, Italy, Japan, Laos, Macau, Malaysia, Myanmar, Republic of Korea, Singapore, Taiwan, Thailand, Vietnam within 14 days, follow the specific advice for returning travellers.

Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:

·         Stay indoors and avoid contact with other people as you would with the flu

·         Call NHS 111 to inform them of your recent travel to the country

Information for the public is available at gov.uk/coronavirus. 

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China and Italy are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the GP practice and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

·         Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

·         Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

·         Avoid touching your eyes, nose and mouth with unwashed hands.

·         Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.

Specified countries and areas with implications for returning travellers or visitors arriving in the UK

Updated 25 February 2020

Category 1: Travellers should self-isolate, even if asymptomatic, and call NHS 111 to inform of recent travel.

Category 2: Travellers do not need to undertake any special measures, but if they develop symptoms they should self-isolate and call NHS 111.

The guidance for Italy, Iran, Daegu or Cheongdo (Republic of Korea), Laos, Myanmar, Cambodia and Vietnam applies to individuals who returned from these specific areas on or after 19 February 2020.

Category 1 countries/areas

Wuhan city and Hubei Province, Iran,   Daegu or Cheongdo (Republic of Korea), Any Italian town under containment measures.

Category 2 countries/areas

Cambodia

China

Hong Kong

Italy: north

Japan

Laos

Macau

Malaysia

Myanmar

Republic of Korea

Singapore

Taiwan

Thailand

Vietnam

Wuhan China

 

Welcome to Matlock and Ashover Practices - Imperial Road

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

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(Site updated 28/02/2020)
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